Refund Policy

Event tickets:

We are not able to offer refunds for purchased event tickets.

If you register for an event and can no longer attend, provided notification is received at least 14 days prior to the event you will be entitled to re book a future event at the same location. Please contact tickets@pcd.club to arrange this.

If the named person is unable to attend an event they are registered for, PCD will accept the substitution of a colleague of equivalent seniority at the Directors’ discretion. You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others or exploit the registration commercially or non-commercially in any way.

We reserve the right to postpone, change the venue or cancel an Event at any time for any reason. If we postpone or cancel the Event we will inform you by email and update the information on our website.

If we postpone or cancel the Event (and you no longer wish to attend the Event where it has been postponed) due to a Force Majeure Event, (i) we shall be entitled to retain an amount equal to a pro-rate share of the total costs and expenses incurred by it in respect of the Event from the registration fees received from you and, if the registration fees received from you are less than such costs and expense or no registration fees have been paid, submit an invoice payable within 30 days in respect of the outstanding balance; and (ii) after the deduction of such costs and expenses, at your election, any remaining proportion of the registration fees already paid will be either refunded or a credit note issued for that amount.

A “Force Majeure Event” means any event arising that is beyond our reasonable control including but not limited to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, industrial dispute affecting any third party, default of suppliers or subcontractors, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war.